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Servis

1. Kritériá dobrého servisu

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2. Reklamácia a pozáručný servis v OKEY

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3. Čo vlastne znamená servis

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4. Tesco chce byť zodpoveným susedom

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5. Scania – servisné služby

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6. Ako zlepšiť služby zákazníkom

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